WHAT IS MEDIATION?
Mediation is a voluntary process in which a neutral third-party mediator helps facilitate a conversation between people or organizations experiencing confict.
In mediation, there is no judge or jury. The mediator remains neutral, and has no decision-making authority. It is the parties to the mediation who retain the power and control, while the mediator encourages the parties to develop and discuss options to resolve their conflicts with each other, with creativity, cooperation, and mutual respect.